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This PDPA Statement sets out how Dropee (also known as "Macro Tech Ventures Sdn. Bhd.") and its related and subsidiary companies, including but not limited to, Dropee.com, and
Finnext Capital Sdn. Bhd., (collectively known as "Dropee Group of Companies”) collect, store and handle personal information (as defined below) of individuals in accordance with
the Personal Data Protection Act 2010 ("PDPA") and the laws of Malaysia.
Please read this PDPA Statement pertaining to personal information we may collect from you. By providing your Personal Information to us, you are consenting to this PDPA Statement
The aim of this PDPA Statement is to explain to you the kind of personal information that we may gather from you when you visit our website(s) and/or signed up to be an exclusive
member of Dropee (also known as "Macro Tech Ventures Sdn. Bhd.") customer (Retailer, Buyer, Supplier, Vendor, or any associated and related intermediary) and how such personal
information is gathered, processed, stored, used, disclosed and/or transferred and most importantly, your right to access and correct your personal information.
What is Personal Information?
Personal Information is any information that can identify a person either directly or indirectly. This includes any information that can be used to distinguish, identify or contact you,
such as your Name, Address, Identity Card /Passport Number, Contact Details, Email Addresses, Business Registration Name, and/or Business Registration No., it may encompass any other
personal identifiable information that you may disclose to us. For the purposes of this PDPA Statement, personal information encompasses sensitive personal information which relates
to information relating to your health, political opinions, religious beliefs or other beliefs of a similar nature.
In order for us to provide you with our Products and/or Services, we need to collect relevant personal information from you and it may include (but not limited to) the following:-
A. Upon Registration (Retailer & Supplier);
B. And if you shop online;
C. Upon a Purchase and/or Transaction on Dropee Website, the additional information we may collect include;
We also wish to inform you that if you are a Buyer at any of Dropee’s Warehouse and/or Third-Party Logistics (also known as “3PL”) partners, we may also capture CCTV recording of your
image when you make a visit to our Warehouse and/or Third-Party Logistics (also known as “3PL”) partners;
Personal Information may come from three (3) separate distinct source of information:-
We may collect Personal Information directly from you when you:
We do not sell or disclose your information in an unauthorised manner to any third parties. Your information is used strictly for the following purposes mentioned herein, but not limited to:
Save in accordance with this PDPA Statement and except as permitted or required under any enactment, law, statute or regulation, we will not use or disclose your Personal Information without any prior consent (implied and/or express).
If you have once given us your personal information, you may receive from us or from our associate companies from time to time sms, email and direct mailings containing promotional materials. If you do not want to receive them, please contact our Customer Support & Happiness team at [email protected].
What If Personal Information Provided By You Is Incomplete?
In situation where indicated, the provision of personal information is compulsory to enable us to process your application/membership for our Products and/or Services, the failure of you to provide us such obligatory information, will necessitate the rejection of your application/membership for want of information. In such circumstances, we reserve our right to reject your registration and/or application without providing you any reason(s) whatsoever.
Subject to the compliance of certain and terms and conditions, we will grant you access to your personal information if it is either:-
You may make a request to us by contacting us directly via the contact number and/or email provided below:
We shall endeavor to comply with your request to access and/or made all reasonable corrections to your personal information within 21 days upon receipt of the same. Please note, a processing fee may or may not be applicable to comply with your request.
You are responsible for providing accurate and complete information to us about yourself (i.e. personal information) and updating this personal information as and when it becomes inaccurate, outdated or incomplete by contacting the Dropee (also known as "Macro Tech Ventures Sdn. Bhd.") via the contact number provided at Section 9, “Your Rights To Access And Correct Your Personal Information.
We collect information about your visit to our websites from cookies. Cookies are packets of information stored in your computer which assist your website navigation by customizing site information tailored to your needs. Cookies in themselves do not identify the individual user, just the computer used. You are not obliged to accept cookies. If you are concerned, you can set your computer either to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. However, rejection of cookies may affect your use of our websites as we will be unable to personalize aspects of your use of the website.
When you visit our website(s), we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our web site will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analyzing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the web site. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our web sites.
Please be informed that this PDPA Statement applies solely to Dropee (also known as "Macro Tech Ventures Sdn. Bhd.")’s group Websites and does not apply to any third party websites you may access from our websites. To determine how they deal with your Personal Information, you should ensure that you read their respective privacy policies.
We reserved the right to amend this PDPA Statement from time to time and the updated version shall apply and overrides any and all previous versions, including but not limited to, leaflets or hard copy versions. Please check our website regularly for additional information on our most up-to-date policies and practices that may be applicable to you.
Should you have any queries, concerns or complaints in relation to this PDPA Statement, kindly contact us at the Dropee’s Customer Support and Happiness from 9.30 am – 6.30 pm at the following contact points:
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