Senior Category Manager (Natural & Herbs)
Bandar Sunway
Full-Time

WHAT WE LOOK FOR:

We welcome talents who have had experience in these industries below:

  • Cross-border e-commerce
  • Cloud-based / tech business solutions
  • Fintech and online payments
  • Logistics

We believe that every business should have the right tools to adapt towards the digital revolution. Today's supply chain technology is the most powerful equalizer, providing access to access to data, knowledge, and-above all- connections. At Dropee, our vision is to empower businesses to grow by building meaningful business relationships across the supply chain using our technology. We create solutions to drive complete integration of the supply chain ecosystem - making it more connected, smart, and highly efficient for all businesses across the chain.
 

Brief Introduction of Dropee.com:

Dropee is founded with the aim to revolutionise the way businesses trade and transform the supply chain industry via digitalisation. This results in unlocking the maximum value of the retail & supply chain ecosystem with new frontiers created. Dropee is a B2B SaaS-enabled marketplace that enables businesses to digitally monitor their orders, products, customers, and insights. Our mission is to increase product accessibility, transparency, and convenience via digitalising B2B trading. We create technology solutions that aims to help businesses to be more efficient, agile, and customer-focused. 

 

To be successful in Dropee, we expect candidates to be:

  • Resilient and strong enough to overcome any type of difficulty; whilst staying positive on all company matters
  • Adaptive to change, comfortable with uncertainty, and incredibly self-motivated to problem-solve efficiently 
  • Collaborative & open-minded towards differences in culture, perspectives, and ways of doing things. 
  • Great communication, organizational and stakeholder management skills
  • Proven bias for action, self motivated and ability to prioritize and learn quickly
  • Individuals that are passionate about SaaS, Customer Service & high-tech

Responsibilities:

  • Develop and implement strategies for driving product adoption and client retention at scale among existing clients, suppliers, and partners under assigned category partner; essentially driving more engagement and usability of our product.
  • Grow the “Natural & Herbs” category by introducing and welcoming new vendors, suppliers & clients under category partner
  • Solve complex client needs and work across product, sales, risk and operations teams to improve our existing SOPs and overall user experience of our product.
  • Manage contract renewals and lead commercial negotiations with our suppliers, clients, and/or partners.
  • Retain and increase revenue and market share with existing suppliers, clients, and/or partners.
  • Manage relationships with clients, suppliers, and/or partners and represent Herbee in the best manner.
  • Collaborate with other departments to drive maximum user retention across all suppliers, clients, and/ or partners.
  • Work with suppliers on developing the product campaigns to drive more revenue and market share.

Requirements:

  • The candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree, in any field.
  • At least 3 years experience in any of the following fields:
  • Business/Marketplace category under any prominent E-commerce website
  • Business Development/Partnership under any prominent E-commerce website
  • Relevant experience in selling and onboarding suppliers in any Enterprise Resource Planning (ESP) solutions
  • Previous experience in a high-performing team/company is an added advantage.
  • Personal traits: Driven, Resourceful, Optimistic, Passionate, Empathy, Elevate, and the ability